If you arrive late for a Lesson the Instructor shall only be able to offer you the remaining Lesson time if they have a commitment to another Lesson immediately after, and you will be charged for the full Lesson Cost for the Lesson.
We bring to your attention that we have a cancellation and no show policy which includes a cancellation fee. In summary the cancellation policy is as follows:
If you reschedule a Lesson with less than 24 hours advance notice of the scheduled time, we reserve the right to consider the Lesson cancelled and charge as set out below.
If you cancel the Lesson with less than 24 hours notice, the Lesson Cost will be credited as follows:
Period of notice prior the scheduled Lesson (non voucher booking) | Amount credited |
12 hours or less | No Credit |
More than 12 hours but less than 24 hours | 40% of the Lesson Cost |